We at D a la mode want you to be really happy with everything you buy from us.
For all item purchased in our Claremorris store, you can return them for a credit note within 14 days.
For all online purchases – you can return any item for a refund within 7 days of receiving your original order.
If you wish to exchange your item for a different size, please return your item with a note requesting your preferred size and we will post it to you free of charge. If your size is out of stock, we will issue a full refund instead.
All goods are inspected upon return so please ensure that all items are returned with all the tags still attached. Items with visible stains, make up or deodorant marks will not be accepted. In the unlikely event that an item is returned to us in an unsellable condition, it will be sent back to you and no refund will be issued.
The goods are your responsibility until they reach our warehouse, we recommend you package them correctly and send them back by registered post in order to obtain proof of postage and proof of receipt.
In the unlikely event you receive a faulty item please contact us via telephone, email or the contact form within the first 8 hours.
It can take up to 10 working days for a refund to appear in your bank account